Shipping policy

RAREN – Shipping Policy

Effective Date: [Insert Date]

At RAREN, we aim to make your shopping experience simple and convenient. This Shipping Policy explains how we process, dispatch, and deliver orders placed through our website.

1. Order Processing

  • Orders are generally processed within 1–3 business days after successful payment confirmation.
  • Orders placed on weekends or public holidays may be processed on the next business day.
  • Once your order has been dispatched, you will receive shipping and tracking details, where available.

2. Delivery Time

Estimated delivery time is generally:

  • Metro cities: 2–5 business days
  • Other locations: 4–7 business days
  • Remote areas: 5–10 business days

Delivery times are estimates and may vary depending on the delivery location, courier availability, weather, public holidays, or other circumstances beyond our control.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Free shipping: Orders above ₹999 may qualify for free standard shipping, subject to the applicable offer or conditions displayed on the website.

RAREN reserves the right to change shipping charges or free-shipping thresholds at any time.

4. Order Tracking

Once your order has been dispatched, tracking information may be shared with you through email, SMS, WhatsApp, or your RAREN account.

You can use the provided tracking information to check the status of your shipment.

5. Delivery Address

Customers are responsible for providing a complete and accurate delivery address, including:

  • Full name
  • House/Flat number
  • Street or locality
  • City
  • State
  • PIN code
  • Contact number

RAREN is not responsible for delivery problems caused by incorrect or incomplete information provided by the customer.

6. Delayed Deliveries

Occasionally, deliveries may take longer than the estimated timeframe because of:

  • Courier delays
  • Weather conditions
  • Public holidays
  • High order volumes
  • Transportation disruptions
  • Remote delivery locations
  • Incorrect or incomplete address information
  • Other circumstances beyond RAREN’s control

If your order is delayed significantly, please contact our customer support team.

7. Failed Delivery

If a delivery attempt fails because the customer is unavailable, provides an incorrect address, or does not respond to the delivery partner, the courier may make additional attempts or return the package to RAREN.

Additional shipping charges may apply if an order needs to be reshipped because of incorrect customer information or repeated failed delivery attempts.

8. Damaged Packages

If your package appears damaged when delivered, please contact RAREN as soon as possible.

Where possible, take clear photographs of the package and product before opening or immediately after receiving it. This may help us investigate the issue with the courier.

9. Lost Shipments

If your shipment appears to be lost or has not received a tracking update for an extended period, please contact RAREN.

We will coordinate with the applicable delivery partner to investigate the shipment and determine the appropriate resolution.

10. International Shipping

Currently, RAREN may offer shipping only within India, unless international shipping is specifically displayed as available at checkout.

If international shipping becomes available, applicable shipping charges, customs duties, taxes, and other fees will be communicated where applicable.

11. Contact Us

For questions regarding shipping or delivery, please contact:

RAREN

WhatsApp/Phone: [9787077038]
Website: [Your Website URL]
Business Address: [no. 56 Echimara street north andal street Trichy - 620002

 


RAREN reserves the right to update this Shipping Policy when necessary. Any changes will be published on this page.

Thank you for shopping with RAREN.